ralf_keller1
Prius handsfree microphone issue
Summary of the thread
A 2022 Toyota Prius owner reported a hands-free microphone issue, rendering telephony impossible and storing an error in the system's memory. The problem was suspected to be with the infotainment system. Another Prius owner confirmed experiencing a similar issue, suggesting it might be a common problem and recommending professional repair. The original issue was resolved after replacing the defective infotainment system.
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4 comment(s)
ralf_keller1 (community.author)
Voice recognition is indeed affected. Was your issue also due to the infotainment system? What was the repair?
karen_mayer1
Yes, it seems to be a common problem. To be honest, I didn't try to fix it myself and went straight to the workshop. I'd advise you do the same; infotainment systems can be tricky.
ralf_keller1 (community.author)
Thanks for confirming. I took it to the shop; infotainment system was indeed defective. Repair cost was 815€. Resolved now.
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TOYOTA
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PRIUS
karen_mayer1
I had a similar issue with my Prius. Is your voice recognition also not working? I remember having trouble with the audio input, and it turned out to be a problem with the wireless connection. When did you first notice it?