Prius handsfree microphone issue

I'm having a hands-free microphone issue with my 2022 Toyota Prius (hybrid engine) at 123292 km. Telephony is no longer possible and there's an error stored in the error memory. Suspect the infotainment system is defective. Anyone else experienced this?

4 comment(s)

I had a similar issue with my Prius. Is your voice recognition also not working? I remember having trouble with the audio input, and it turned out to be a problem with the wireless connection. When did you first notice it?

Voice recognition is indeed affected. Was your issue also due to the infotainment system? What was the repair?

Yes, it seems to be a common problem. To be honest, I didn't try to fix it myself and went straight to the workshop. I'd advise you do the same; infotainment systems can be tricky.

Thanks for confirming. I took it to the shop; infotainment system was indeed defective. Repair cost was 815€. Resolved now.

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