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Problems with the screen and audio in BMW 5

Hello everyone, I have a 2013 BMW 5 Series with a diesel engine and 180,000 km. I'm experiencing problems with several systems, especially with the audio and navigation functions. The screen shows the BMW logo and then turns off, plus there's no audio on the new screen. Has anyone had a similar problem or knows how to fix it? I would appreciate any advice or suggestions. Thanks!

(Translated from Spanish)

Summary of the thread

A 2013 BMW 5 Series is experiencing issues with the audio and navigation systems, where the screen displays the BMW logo before turning off, and there is no audio. Possible causes include blown fuses or a malfunctioning iDrive system. Suggested solutions involve checking and replacing any blown fuses and performing a reset of the iDrive system by holding down the volume button for 20-30 seconds.

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1 comment(s)

CarlyMechanic

Check the fuses related to the audio and navigation systems first, as a blown fuse could cause these issues. If the fuses are intact, try performing a reset of the iDrive system by holding down the volume button for about 20-30 seconds. Let me know if this resolves the issue or if you need further assistance.

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BMW

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5