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Smartphone connection problems in BMW x5

Hi everyone, I have a 2007 BMW x5 with a diesel engine and 168500 km. I'm having trouble connecting my smartphone to the car's system. Carly doesn't detect the unit and indicates that it might be from a different model. Is it possible to verify if the unit is correct without having to disassemble it? I would appreciate any advice or similar experiences. Thanks!

(Translated from Spanish)

Summary of the thread

A 2007 BMW x5 owner is experiencing difficulties connecting their smartphone to the car's system, with the app Carly failing to detect the unit and suggesting it might belong to a different model. A suggested solution is to ensure the car's software is up to date, as outdated software can lead to compatibility issues. Updates can typically be found on the manufacturer's website or through a dealership.

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1 comment(s)

CarlyMechanic

Check if your car's software is up to date, as outdated software can cause compatibility issues with apps like Carly. You can usually find updates on the manufacturer's website or by visiting a dealership. Let me know if this resolves the issue or if you need further assistance.

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BMW

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X5