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Jan34

Problem with the passenger door lock on an Audi A6

Hello everyone, I bought an Audi A6 (year 2009, 171200 km, diesel) about two months ago. Recently, I've had a problem with the passenger door: I can't open it from the outside, but I can from the inside. If I open and close the door from the inside, I can also open it from the outside. However, as soon as I lock the car again, it doesn't work anymore. My guess is that it's the control unit or the locking mechanism. Has anyone had similar experiences or any tips on how I can fix this problem? Thank you in advance for your help! Kind regards, Jan

(Translated from German)

Summary of the thread

An Audi A6 owner is experiencing an issue where the passenger door cannot be opened from the outside after locking the car, though it can be opened from the inside. The problem temporarily resolves when the door is opened and closed from the inside. Possible causes include a malfunctioning control unit or locking mechanism. Suggested solutions include checking if the child lock is engaged and inspecting the door latch mechanism for obstructions or damage.

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3 comment(s)

CarlyMechanic

Check if the child lock is accidentally engaged on the passenger door. This is a simple check and can sometimes cause similar issues. If the child lock is not the problem, it might be worth inspecting the door latch mechanism for any visible obstructions or damage. Let me know how it goes or if you have any further questions!

Jan34 (community.author)

community_quotation:

community_author_wrote_on

Check if the child lock is accidentally engaged on the passenger door. This is a simple check and can sometimes cause similar issues. If the child lock is not the problem, it might be worth inspecting the door latch mechanism for any visible obstructions or damage. Let me know how it goes or if you have any further questions!

Hello, First of all, thanks for the quick reply. I've checked and found nothing. However, my Carly adapter found this error message DTC_02115. Do I have to buy a new door lock for this door then? Best regards, Jan

(community_translated_from_language)

CarlyMechanic

community_quotation:

community_author_wrote_on

Hello, First of all, thanks for the quick reply. I've checked and found nothing. However, my Carly adapter found this error message DTC_02115. Do I have to buy a new door lock for this door then? Best regards, Jan

The error code DTC_02115 typically points to an issue with the door lock module. Before replacing the door lock, try disconnecting the battery for a few minutes to reset the system, as this can sometimes clear electronic glitches. If the problem persists, it might be necessary to replace the door lock module. Keep me updated on your progress or if you have any further questions!

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AUDI

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A6