Carly Community
Boerke
Problems deactivating start/stop via the Carly app
(Translated from Dutch)
3 comment(s)
Boerke (Author)
This vehicle has the latest software version; when referring to a dealer (with factory tools), there is no further advantage to using Carly. In my opinion, with some experience in vehicle technology (Bachelor in Automotive Engineering), the malfunction is not in the vehicle but attributable to the application, adaptation, and up-to-date status of Carly and the app. Can something be changed about this?
(Translated from Dutch)
CarlyMechanic
Quotation:
@Boerke wrote on
This vehicle has the latest software version; when referring to a dealer (with factory tools), there is no further advantage to using Carly. In my opinion, with some experience in vehicle technology (Bachelor in Automotive Engineering), the malfunction is not in the vehicle but attributable to the application, adaptation, and up-to-date status of Carly and the app. Can something be changed about this?
Try uninstalling and reinstalling the Carly app to ensure it's updated and functioning correctly. Also, check the app's settings to ensure all permissions are granted. If the issue persists, contacting Carly's support for further assistance might be beneficial. Let me know if this helps or if you have any other questions!
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CarlyMechanic
Check if your BMW has the latest software update installed, as updates can sometimes resolve issues with the start/stop system. If the problem persists, it might be worth consulting with a BMW dealership or a professional mechanic to ensure there are no underlying issues with the system. Let me know how it goes or if you have any further questions!