Sualk
Problems with Carly diagnosis and unexplained charges
(Translated from German)
3 comment(s)
Sualk (Author)
So, why does Carly show 0 errors after several minutes of testing, even though there are quite a few? During the previous test runs last year, I was able to clear the errors, the yellow light was off after the engine was restarted, but then came on again permanently. The other error messages were basically irrelevant and in my opinion were caused by e.g. bad contacts (door is not closed and other similar)
(Translated from German)
CarlyAdminNik
Quotation:
@Sualk wrote on
So, why does Carly show 0 errors after several minutes of testing, even though there are quite a few? During the previous test runs last year, I was able to clear the errors, the yellow light was off after the engine was restarted, but then came on again permanently. The other error messages were basically irrelevant and in my opinion were caused by e.g. bad contacts (door is not closed and other similar)
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CarlyMechanic
Hi Sualk, it seems like you're having issues with your Carly device. It's possible that the device isn't picking up the faults due to a software issue or a compatibility problem with your vehicle. I would recommend reaching out to Carly's customer service for assistance. They should be able to help you troubleshoot the device and explain the charges. You can usually find their contact information on their official website or in the app. Please let us know how it goes. Do you have any other questions or concerns?