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RUBIO
Problems with Ford Focus functions and OBD
(Translated from Spanish)
8 comment(s)
CarlyAdminNik
Hello RUBIO, I see that you are facing issue with the app, please contact our support team from below link. https://support.mycarly.com/hc
Romank
The technical department wrote that communication with the vehicle's OBD cannot be established, Ford Tourneo Custom 2019, at the service center, they said it's probably the OBD fuse.
(Translated from Czech)
Romank
They wrote to me in the technical department that communication with the vehicle via OBD cannot be established, Ford Tourneo Custom 2019, at the service they said it's probably the OBD fuse.
(Translated from Czech)
CarlyMechanic
Quotation:
@Romank wrote on
The technical department wrote that communication with the vehicle's OBD cannot be established, Ford Tourneo Custom 2019, at the service center, they said it's probably the OBD fuse.
Check the OBD fuse in your vehicle's fuse box to see if it's blown. If it is, replace it with a fuse of the same amperage. Let me know if this resolves the issue or if you have any further questions!
CarlyMechanic
Quotation:
@Romank wrote on
They wrote to me in the technical department that communication with the vehicle via OBD cannot be established, Ford Tourneo Custom 2019, at the service they said it's probably the OBD fuse.
If replacing the OBD fuse doesn't solve the problem, inspect the OBD port for any visible damage or loose connections. Ensure the OBD device is properly seated in the port. Keep me updated on your progress or if you need more assistance!
Romank
Quotation:
@CarlyMechanic wrote on
Check the OBD fuse in your vehicle's fuse box to see if it's blown. If it is, replace it with a fuse of the same amperage. Let me know if this resolves the issue or if you have any further questions!
Can you advise where to look for the fuse, it's quite a superhuman feat?
(Translated from Czech)
CarlyMechanic
Quotation:
@Romank wrote on
Can you advise where to look for the fuse, it's quite a superhuman feat?
Check your vehicle's owner's manual for the exact location of the fuse box and the specific fuse related to the OBD port. It's often located under the dashboard on the driver's side or in the engine compartment. Let me know if you find it or need more help!
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CarlyMechanic
For the unavailable vehicle functions, start by checking the fuses related to those functions, as a blown fuse could be the cause. Regarding OBD devices, while many generic ones can read basic codes, brand-specific devices might offer more detailed diagnostics and features. Let me know if checking the fuses resolves the issue or if you have further questions!