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JoMe2021

Problems with navigation and audio system in BMW 3 Series (2015 model year): Experiences and suggested solutions wanted

Dear community, I currently have a problem with my BMW 3 Series (model year 2015, petrol engine). Recently, my navigation and audio system stopped working. Could it be that the image data from the navigation system is invalid? Have any of you ever had a similar problem and how did you fix it? What was your experience with the garage? I would be grateful for any tips and advice!

(Translated from German)

Summary of the thread

A BMW 3 Series (2015 model) owner is experiencing issues with their navigation and audio system, suspecting invalid image data as a potential cause. A similar problem in a BMW 5 Series was resolved by addressing invalid coding data, suggesting a possible solution. The owner plans to consult a garage for diagnosis and repair, hoping for minimal costs.

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4 comment(s)

DomMueller

Hey, I had a similar problem with my BMW 5 series (model year 2013, gasoline engine). My knowledge level of cars is rather low, and I definitely had to rely on my garage for the solution. What I did was that I drove to my garage and described the problem. They then found that the coding data was invalid and therefore the sat nav and audio system were not working. The repair cost me 75 euros. Have you found out what system version your car has? That might provide more information that could help me to help you better.

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JoMe2021 (community.author)

Hey, thanks for your reply. Yes, I have already checked that. The system version is the latest. I'm currently at 85320 km and the last service was only recently. But this has never happened to me before. I'll probably have to contact my garage too. Hopefully it won't cost too much! Thanks for the info!

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DomMueller

No problem, always happy to help! Good to hear that you have the latest system version. That's a good start. With 85320 km and a recent service, the car should be running well. But as you say, sometimes unexpected problems occur. I really hope it's nothing major and that the repair costs remain low. Keep us posted on what the garage says. We all learn from such experiences. Good luck!

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JoMe2021 (community.author)

Hey, thanks for your support! Yeah, I think the garage is really my best starting point. When I know more, I'll keep you posted. I also hope that the problem isn't too far-reaching and that the costs remain within reasonable limits. But you never know, with technology there can always be surprises. Thanks again for your help and for the words of encouragement!

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BMW

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3