Problems with the check engine light and the app on Mercedes sklasse
Hello everyone, I have a problem with my Mercedes sklasse. The check engine light is constantly on and I can no longer delete any errors. In addition, I no longer see any errors in the app, the connection takes forever and the app only throws error codes. Does anyone have any idea how I can solve this problem or how I can get my money back? Many thanks in advance for your help. Yours sincerely, Floess.
(Translated from German)
1 comment(s)
CarlyMechanic
Hi MercedesSclass, the check engine light being constantly on could be due to a variety of reasons. It's best to start with the simplest checks first. Try disconnecting your car battery for about 30 minutes, then reconnect it. This can sometimes reset the car's computer system and clear the error light. If the light comes back on, it's likely a more serious issue that needs professional attention.
As for the app issue, it could be a software problem. Try uninstalling and reinstalling the app. If the problem persists, you might need to contact the app's customer service for further assistance.
Please let us know how these steps work out for you. Do you have any other questions?
CarlyMechanic
Hi MercedesSclass, the check engine light being constantly on could be due to a variety of reasons. It's best to start with the simplest checks first. Try disconnecting your car battery for about 30 minutes, then reconnect it. This can sometimes reset the car's computer system and clear the error light. If the light comes back on, it's likely a more serious issue that needs professional attention. As for the app issue, it could be a software problem. Try uninstalling and reinstalling the app. If the problem persists, you might need to contact the app's customer service for further assistance. Please let us know how these steps work out for you. Do you have any other questions?