100% Free

No Scanner Needed

Carly logo
Prices

MercedesSclass

Problems with the check engine light and the app on Mercedes sklasse

Hello everyone, I have a problem with my Mercedes sklasse. The check engine light is constantly on and I can no longer delete any errors. In addition, I no longer see any errors in the app, the connection takes forever and the app only throws error codes. Does anyone have any idea how I can solve this problem or how I can get my money back? Many thanks in advance for your help. Yours sincerely, Floess.

(Translated from German)

Summary of the thread

The main issue involves a persistent check engine light on a Mercedes S-Klasse and problems with the associated app, which fails to display errors and has connectivity issues. Possible causes for the check engine light include minor glitches that might be resolved by disconnecting the car battery to reset the system. If the light remains, it could indicate a more serious problem requiring professional diagnosis. For the app, uninstalling and reinstalling might resolve the software issues, but contacting customer service may be necessary if problems persist.

Did this summary help you solve your problem?

1 comment(s)

CarlyMechanic

Hi MercedesSclass, the check engine light being constantly on could be due to a variety of reasons. It's best to start with the simplest checks first. Try disconnecting your car battery for about 30 minutes, then reconnect it. This can sometimes reset the car's computer system and clear the error light. If the light comes back on, it's likely a more serious issue that needs professional attention. As for the app issue, it could be a software problem. Try uninstalling and reinstalling the app. If the problem persists, you might need to contact the app's customer service for further assistance. Please let us know how these steps work out for you. Do you have any other questions?

rmh_community_comment_box_header

community_crosslink_scanner_headline

community_crosslink_scanner_intro

community_crosslink_scanner_title

community_crosslink_scanner_price

community_crosslink_rmh_headline

community_crosslink_rmh_intro

community_crosslink_rmh_title

community_crosslink_rmh_subtitle

community_crosslink_rmh_brand

MERCEDES

community_crosslink_rmh_model

SKLASSE