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kevinschwarz1

S Klasse microphone problems

Anyone else experiencing microphone issues on their S Klasse? My 2023 diesel S Klasse has a hands-free microphone problem. Telephony is impossible. There's an error in the memory. I'm thinking the infotainment is defective. Quoted 815€.

Summary of the thread

The conversation centers around a microphone issue in a 2023 S Klasse, where hands-free telephony is impossible due to an error in the memory. The problem is suspected to be a defective infotainment system. A similar issue was resolved by replacing the faulty infotainment system, and professional diagnosis confirmed this as the necessary solution.

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4 comment(s)

miaschulz1

Whoa, that sucks! I had something similar on my S Klasse. Was your speech recognition acting weird beforehand, like not picking up on commands or misinterpreting them? Check your Bluetooth connection too, might be a simple audio system glitch. Is ambient noise getting picked up a lot, affecting sound quality?

kevinschwarz1 (community.author)

Speech recognition has been a bit off lately, now that you mention it. How did you resolve your issue? Was it also the infotainment system, or something else?

miaschulz1

Yeah, mine ended up being a faulty infotainment system too. Tried everything, but nothing worked. I'd bite the bullet and get it checked professionally. Error stored in memory sounds serious. A workshop is your best bet unfortunately.

kevinschwarz1 (community.author)

Thanks. Workshop confirmed it. Defective infotainment. 815€. Appreciate the help.

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MERCEDES

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SKLASSE