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sventiger2

S Klasse power window failure

My 2019 Mercedes S Klasse with a gasoline engine has suddenly lost all power windows. Fuses are okay. The reader shows an error related to the window regulator. Could it be a faulty window regulator or window motor? Has this happened to anyone? I suspect the power window switch, but should I remove the door panel myself or take it in?

Summary of the thread

A 2019 Mercedes S Klasse experienced a sudden failure of all power windows, with fuses intact and an error related to the window regulator. The issue could stem from a faulty window regulator, window motor, or power window switch. Given the simultaneous failure of all windows and no prior unusual noises, the power window switch is suspected. It is advised to have a qualified technician perform a diagnostic assessment to avoid potential damage during repairs.

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4 comment(s)

emanuel_schroeder41

I understand you are experiencing difficulties with your vehicle's power windows. I own a similar S Klasse model and encountered a comparable situation previously. Have you observed any unusual noises from within the door panels prior to the failure? Were all the power windows inoperable concurrently, or did the issue manifest progressively?

sventiger2 (community.author)

Thanks for the quick reply! No, I didn't hear any weird noises before they stopped working. And yes, all the windows stopped working at the same time. Does that point to a specific issue, like the power window switch or a central regulator motor?

emanuel_schroeder41

Given the concurrent failure of all power windows and the absence of preceding anomalous sounds, it is plausible the power window switch is indeed the source of the malfunction. However, considering the complexity of the system, I would recommend a diagnostic assessment by a qualified technician. It is possible the regulator motor is defective. While replacement of the regulator motor or window regulator might seem straightforward, inadvertent damage during door panel removal is a potential risk.

sventiger2 (community.author)

Appreciate the insight. Sounds like I should probably just take it to the shop and get it sorted. It cost around 200€, and it was indeed the power window switch that was defective, causing the error related to the window regulator. Thanks again for the advice!

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MERCEDES

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SKLASSE