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rainerklein9

S10 Microphone Failure

Has anyone else experienced microphone issues with their 2023 Chevrolet S10 diesel? At 35758 km, the hands-free microphone system stopped working. Telephony is no longer possible, and an error is stored. I suspect a defect within the infotainment system.

Summary of the thread

The microphone system in a 2023 Chevrolet S10 diesel failed at 35,758 km, rendering hands-free telephony inoperative and storing an error code. The issue is suspected to be a defect within the infotainment system. Despite verifying Bluetooth connections and reviewing settings, the problem persists. It is recommended to seek professional diagnosis, as it may involve a software glitch or hardware issue within the infotainment unit.

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4 comment(s)

helmutschneider7

Oh, that's rough! Sounds like a real headache, especially in a practically new truck. My older Chevy had similar audio glitches once, though not exactly the same. Have you tried the obvious stuff first? Like, did you check the Bluetooth connection to your phone? Sometimes a simple disconnect and reconnect fixes weird stuff. Also, did you mess with any settings in the infotainment system lately? Maybe an accidental mute or something?

rainerklein9 (community.author)

Yes, I have verified the Bluetooth connection multiple times; the system indicates a successful pairing with my mobile device, yet the microphone remains unresponsive. I have also reviewed all relevant settings within the infotainment interface, paying particular attention to audio inputs and microphone levels, without success. Could you elaborate on the nature of the audio glitches you experienced with your vehicle? It may provide valuable context for diagnosing my own issue.

helmutschneider7

Okay, if you've already checked all that, it does sound like something deeper than just a simple user error. Given it's a 2023, and it's throwing an error code, honestly, I'd bite the bullet and take it to a workshop. Could be a software glitch they can flash, but it could also be the microphone itself, or some other hardware issue within the infotainment unit. Save yourself the frustration and let the pros take a look.

rainerklein9 (community.author)

Considering the troubleshooting steps I have already undertaken, and your informed assessment, I concur that professional diagnosis is warranted. I shall schedule an appointment with a qualified service center. The estimated repair cost, as initially assessed, is approximately 815€.

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CHEVROLET

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S10