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laura_flamme1

Safrane Handsfree Microphone Failure

I've got a vexing issue with my 1999 Renault Safrane diesel: the hands-free microphone has stopped working, making calls impossible. Scans show an error in the infotainment system. Has anyone else seen this? I'm fearing an expensive repair – estimates are around 815€. Any thoughts on microphone repair, Bluetooth, speech recognition, volume, or noise issues?

4 comment(s)

SteffRider

I also own a Safrane, though I'd have to check the year. I had something similar happen a while back. The Bluetooth kept dropping, and the microphone was dead. It made using the hands-free system a nightmare. Did the failure happen gradually or suddenly?

laura_flamme1 (Author)

That's intriguing! The parallels are striking. To answer: the failure was abrupt. One moment, clear communication; the next, utter silence. Could you elaborate on your Bluetooth issue and if there were any error codes during diagnosis?

SteffRider

Yes, it sounds like the same issue. I seem to remember the error code pointing to the main infotainment unit. Sadly, there wasn't much I could do myself. In the end, I had to bite the bullet and take it to a specialized workshop. They confirmed it was a faulty module within the infotainment system.

laura_flamme1 (Author)

Thanks for sharing your experience. It seems a workshop visit is inevitable. Your insights have been invaluable in confirming my suspicions and preparing me for what's likely to happen. I'll report back on the final result once the repairs are done.

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