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franziskaeis8

Scenic massage seat failure

The massage function in my 2013 Renault Scenic diesel's driver's seat has stopped working. The car scan shows an error related to the seat massage function. I suspect a faulty connection or broken wire. Has anyone experienced anything similar?

Summary of the thread

The massage function in a 2013 Renault Scenic driver's seat stopped working, with a car scan indicating an error related to the seat massage function. The suspected cause was a faulty connection or broken wire. A similar issue was resolved by inspecting and replacing a defective connector under the seat, specifically a loose pin within the primary connector. The solution involved having the seating electrics inspected and repaired by qualified personnel, which successfully restored the massage function.

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4 comment(s)

romyfuchs76

I have a Renault Scenic too. I recall facing a comparable problem with the massage seat in mine. The issue stemmed from a defective connector under the seat. Have you inspected the cable connections and plugs beneath the seat for any signs of damage or corrosion?

franziskaeis8 (community.author)

When you say 'defective connector', do you mean the main plug that connects to the seat, or a specific connector related to the massage function itself? Was it visibly damaged, or did you have to test it with a multimeter?

romyfuchs76

It was indeed the primary connector for the seat. Visual inspection revealed no apparent damage; however, upon closer examination, a technician identified a loose pin within the connector. Given the intricacies of automotive electrical systems, I would advise you to have the seating electrics inspected by qualified personnel.

franziskaeis8 (community.author)

Thanks so much for your advice! I took it to a local workshop, and you were spot on. It turned out to be a faulty connector under the seat, just as you suspected. They replaced the connector, and the massage function is working perfectly again. The repair cost me 95€, which I think is reasonable. Thanks again for pointing me in the right direction!

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RENAULT

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SCENIC