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WaltNewman

Seeking Advice on Troubleshooting 2018 Nissan NV Diesel's Navigation System Glitch

Hey folks, I'm dealing with a weird glitch in my 2018 Nissan NV Diesel. My navigation system has suddenly stopped working and it's throwing me off. I'm guessing it could be some kind of message error between control devices, but I'm not 100% sure. Has anybody out there experienced this before? Can anyone give me some advice on troubleshooting this, or share their workshop experiences about how they got this issue fixed? Any insight would be appreciated!

(Translated from German)

Summary of the thread

A 2018 Nissan NV Diesel is experiencing a navigation system glitch, suspected to be due to a communication error between control devices. A similar issue in a 2017 Nissan NV200 was caused by a CAN BUS communication problem, requiring circuit replacement. The suggested solution is to visit a repair shop for a professional diagnosis and potential fix, as this could ensure vehicle longevity and driver peace of mind.

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4 comment(s)

KevScri

Hey there, I drive a 2017 Nissan NV200 and encountered an issue almost identical to what you're describing. Consider me as someone with some car experience. In my case, it turned out to be a problem with the CAN BUS communication, which was affecting the nav system. Took my vehicle to the local repair shop and they confirmed my suspicion. They had to replace the entire circuit, which set me back 235 Euro. Unsavory, I know, but necessary. If you need more clarity on this, could you share some info regarding your car mileage and if you've had this sort of issue before? Might streamline the process of troubleshooting your case. Hope this gives some direction to your problem. Cheers!

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WaltNewman (community.author)

Hey, Awesome to hear from someone who knows their stuff. My diesel NV has clocked up around 92,958 KM since my last service, and this is my first run-in with the navigation system. It's a bit maddening, considering everything else is running like clockwork. And yikes, 235 Euro sounds like a punch to the wallet, but if it's a necessary fix, then so be it. I was hoping to avoid the repair shop, but it looks like that's unavoidable. Thanks for the insight! Cheers.

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KevScri

Hey, Great to hear back from you. Given your mileage and it's your first encounter with this issue, it could indeed be the CAN BUS communication acting up. It's got every symptom that mine did right before the fritz. I feel your pain - the last thing you want is to shell out for a problem you'd hoped to avoid. But remember, the cost is an investment for your vehicle's longevity and your own peace of mind while driving. So, biting the bullet might be for the best. Don't waste time on troubleshooting you're unsure of if it gets too complicated or time-consuming. Take it to the repair shop and see what they say. They'll give it a good once-over and confirm for sure if it's the same issue I experienced. I mean, peace of mind on the road is priceless, right? Stay safe out there. Cheers!

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WaltNewman (community.author)

Hey there, You're right, safety and peace of mind should always come first. Didn't think about it that way before. The navigation system is vital, especially for long drives and peace of mind is indeed priceless. Can't put a value on that, can you? I appreciate your advice. I'll make a drive to the repair shop and get them to take a good look at it. Hopefully, it's the same issue and they can fix it just as quick. Thanks again for your help, honestly appreciated it. Drive safe as well! Cheers!

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NISSAN

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NV