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jakobkoehler1

Serena Washer Fluid Warning Light Issue

I'm experiencing an odd issue with my 2018 Nissan Serena, gasoline engine. The washer fluid low warning light is on, but the fluid level is full. The windshield washer system doesn't work – no spray. I scanned for error codes, and there's an error related to the washer system. Any thoughts?

Summary of the thread

The 2018 Nissan Serena had a washer fluid warning light issue despite the fluid being full, and the windshield washer system was not spraying. The problem was suspected to be a faulty washer fluid level sensor or motor. After a workshop visit, it was confirmed that the washer motor was defective, and replacing it resolved the issue.

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4 comment(s)

eberhard_schaefer1

Interesting. The washer fluid level sensor could be faulty. But the spray jets not working suggests it might be more than just the sensor. Has the system worked recently? Also, could you specify the exact error code? If the motor is broken, this could stop the jets and trigger the dashboard light.

jakobkoehler1 (community.author)

Thanks for the quick reply. Yes, the system was working fine just a few days ago. I didn't note the exact error code, I'll have to check again later. If the motor is indeed the culprit, is it difficult to replace?

eberhard_schaefer1

Alright. If the washer system was functioning recently, a frozen or blocked line is less likely, but possible. Based on the symptoms and error in memory, the motor is a likely suspect. Replacing it isn't overly complex on some models. I would still advise that you visit a workshop, so they can use professional diagnostic software to further confirm the malfunction and determine whether it truly is a defective pump. It could save you time and money.

jakobkoehler1 (community.author)

Much appreciated for confirming my suspicions! A visit to the workshop confirmed it was a faulty washer motor. The motor and labor cost me 25€. Everything is working as expected now.

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NISSAN

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SERENA