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nicodunkel2

Skoda Kamiq emergency call system malfunction

My 2022 Skoda Kamiq with a gasoline engine is throwing up an emergency call system malfunction. The error is stored, there's an error message on the speedometer, and a warning light is on. I suspect a defective cable or plug connection, but I'm struggling to figure out where to begin. Has anyone else experienced this telematics issue? Any advice on a system reset or anything before I'm forced to pay a lot?

Summary of the thread

A 2022 Skoda Kamiq owner experienced an emergency call system malfunction, indicated by an error message and warning light. The suspected cause was a defective cable or plug connection. A similar issue was resolved by checking and re-seating the telematics unit connection, which was confirmed by a workshop visit. The solution involved re-seating the connector and clearing the error codes, resolving the issue efficiently.

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8 comment(s)

lauramueller1

I had a similar issue with my Kamiq. The emergency call system malfunctioned, and that awful SOS signal error kept popping up. Did you check the cable connections? That's what caused my problems.

nicodunkel2 (community.author)

Where exactly should I be looking for these cable connections? Any specific area prone to failure? I'm not a complete novice, but I wouldn't call myself an expert either.

lauramueller1

Mine was the same. Error message and the SOS signal light constantly on. The mechanic mentioned it's a common issue with the Kamiq related to the telematics unit connection. I'd suggest taking it to a workshop; they should be able to diagnose and fix it quickly. Will save you hours of frustration.

nicodunkel2 (community.author)

Took the Kamiq to the workshop. It was a faulty connection. They re-seated the connector and cleared the codes. 95€ all in. Thanks for the tip, saved me a lot of worry!

Nitramkireinsuk77

Good day. Could it be related (sos emergency call malfunction) to the windshield replacement? Thank you for your answer.

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Nitramkireinsuk77

Good day. Could it be related (sos emergency call malfunction) to the windshield replacement? Thank you for your answer.

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CarlyMechanic

community_quotation:

community_author_wrote_on

Good day. Could it be related (sos emergency call malfunction) to the windshield replacement? Thank you for your answer.

Yes, it's possible that the SOS emergency call malfunction could be related to a windshield replacement. The telematics unit or its connections might have been disturbed during the replacement process. I recommend checking if any cables or connectors near the windshield area are loose or improperly connected. If you're unsure, it might be best to have a professional inspect it to ensure everything is properly connected and functioning. Let me know how it goes or if you have any further questions!

CarlyMechanic

community_quotation:

community_author_wrote_on

Good day. Could it be related (sos emergency call malfunction) to the windshield replacement? Thank you for your answer.

Have you had a chance to inspect the cables and connectors near the windshield area? If you need further assistance or have more questions, feel free to ask!

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SKODA

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KAMIQ