My 2016 Skoda Yeti diesel's hands-free microphone has stopped working. Telephony is completely dead, and the error memory is showing a fault. The garage says it's likely a defective infotainment system. Has anyone else had this? They're quoting 815€!

Skoda Yeti Diesel Hands Free Microphone Failure

That sounds familiar. I had a similar issue with my Yeti, though I can't remember the exact error code. Did you notice any degradation in sound quality from the other car systems, like the parking sensors or the stereo? Is voice recognition also affected, or is it purely the wireless connection for calls?

Sound quality seemed alright for everything else, yeah. Parking sensors still beeped like normal, radio was fine. Voice recognition… well, I never really used it much to begin with, so can't say for sure. But the wireless connection was definitely dead. Any ideas?

Okay, given the other systems are working, it does sound like the microphone component within the infotainment unit itself. In my case, a microphone repair was not an option. A replacement infotainment system was the only real solution. The ambient noise cancellation feature was also affected in my case, although it didn't affect you. I would suggest getting a second opinion from a different workshop to confirm the diagnosis.

Thanks for the info! A local garage confirmed the infotainment system was faulty. 815€ later and I can make calls again! Appreciate the help!