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franziskafox6

Territory Electric Audio Failure

Alright, I'm tearing my hair out here! My 2023 Ford Territory Electric audio system has completely bricked itself at 132498 km. No sound at all, and it's throwing an error code, but nothing specific in the error memory. Could it really be the whole infotainment display gone kaput? I've checked the fuses. Nothing. Any ideas before I get fleeced?

Summary of the thread

The 2023 Ford Territory Electric's audio system failed completely at 132498 km, with no sound and an unspecified error code. Initial checks, such as fuses, showed no issues, leading to concerns about a potential display unit failure. The most likely cause, given the sudden failure and error code, was identified as a defective display module. The solution involved consulting a certified technician, who confirmed the display needed replacement.

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4 comment(s)

marcokoenig7

Intermittent audio failure in modern vehicles can stem from several sources beyond simple fuse issues. Have you observed any unusual behavior prior to the complete failure? Specifically, investigate for static noise, Bluetooth connectivity problems, or volume control unresponsiveness.

franziskafox6 (community.author)

No static or anything beforehand, just BAM, gone. Bluetooth was working fine the last time I used it. Could faulty wiring be the culprit, or is the display unit really the most likely thing based on those error codes?

marcokoenig7

Given the sudden cessation of function without antecedent anomalies, and the presence of an error registered in the vehicle's memory, display module defect is the most probable etiology. Verification necessitates diagnostic procedures beyond the scope of layperson troubleshooting. Consult a certified technician.

franziskafox6 (community.author)

Ugh, that's what I feared, straight to a workshop. OK, thanks for the input, I’ll get them to check it. Turns out you are right, display was defective and needed to be replaced. 725€ down the drain. Cheers!

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FORD

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TERRITORY