mary_storm45

Territory electric seat heater failure

Hoping someone can help diagnose a frustrating issue with my 2020 Ford Territory electric. My seat heater isn't working and there's an error stored in the error memory related to it. I've checked the fuses and they seem fine. Could it be the heating element itself? Is this a common problem?

A 2020 Ford Territory owner is experiencing a malfunction with the electric seat heater, indicated by an error code. Initial checks of the fuses showed no issues, leading to speculation that the heating element might be faulty. A suggestion was made to inspect the connection under the seat and check for voltage at the seat heater connector. Ultimately, a mechanic confirmed that the seat heating mat was defective, and the issue was resolved through repair.

Did this summary help you solve your problem?

4 comment(s)

I also own a Territory and experienced a similar issue last year. I didn't have the error code though. Did you check the connection under the seat? It could be loose. Have you tried checking the voltage at the seat heater connector to see if it's getting power?

Thanks for the quick reply! Where exactly is the connector located under the seat? And do you perhaps know what the voltage should be? I have a multimeter, so I can check that, but I'm not entirely sure what I should be looking for.

The connector is usually easily accessible right under the seat, you may need to slide the seat all the way forward to get better access. I cannot recall the exact voltage you should expect, but it should be at least battery voltage (around 12V). However, based on what you described, especially the error code, it is very likely that the heating mat itself is defective. If you are not comfortable doing so, I would suggest taking it to a workshop.

Thanks again for your help! I took your advice and brought it to my local mechanic. They confirmed it was indeed the seat heating mat that had failed. The repair cost me 390€. At least it's fixed now!

rmh_community_comment_box_header

community_crosslink_scanner_headline

community_crosslink_scanner_intro

community_crosslink_scanner_title

community_crosslink_scanner_price

community_crosslink_rmh_headline

community_crosslink_rmh_intro

community_crosslink_rmh_title

community_crosslink_rmh_subtitle

community_crosslink_rmh_brand

FORD

community_crosslink_rmh_model

TERRITORY