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gabrielshadow83

Territory massage seat failure

I've got a 2021 Ford Territory Electric with 226305 km on the clock. The massage function on the driver's seat has stopped working. The switch does nothing. I plugged it into a diagnostic tool and it's showing an error related to the seat. Any ideas?

Summary of the thread

The massage function on a 2021 Ford Territory driver's seat stopped working, with a diagnostic tool indicating an electrical fault related to the seat switch. A similar issue was resolved by addressing a defective cable or plug connection. The problem was fixed by taking the vehicle to a workshop, confirming the cable connection as the cause.

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4 comment(s)

victoria_koehler1

I have a Territory as well and I had a similar problem with my massage chair a while ago. Does the error memory give you more detail on what the error is?

gabrielshadow83 (community.author)

It just says something like 'Massage seat switch - electrical fault'. Any idea what that means?

victoria_koehler1

That sounds very much like the issue I experienced. In my case, it turned out to be a defective cable or plug connection. I would suggest taking it to a workshop. Cost me 95€ to resolve.

gabrielshadow83 (community.author)

Thanks for the info. I took it to the workshop, and it was indeed the cable connection. All sorted now!

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FORD

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TERRITORY