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HeiWo

Unevenness and warning display: Experience reports on the suspension damper adjustment for Merc X Class Diesel 2020

Hi guys, my Merc X class diesel from 2020 with 161769 km has been annoying lately. It bounces a lot over bumps and the warning indicator in the speedometer is illuminated. I was told by a mechanic that it could be due to the suspension damper adjustment. Have any of you ever had this? How have your experiences been with mechanics, especially after bad experiences? Any help is very welcome. Thanks in advance!

(Translated from German)

Summary of the thread

A 2020 Merc X Class Diesel with 161,769 km is experiencing excessive bouncing over bumps and a warning indicator on the speedometer. A mechanic suggested the issue might be related to the suspension damper adjustment. A similar case involved a faulty control unit, which required replacement to resolve the problem. It is advised to consult a reputable workshop familiar with Merc vehicles for a proper diagnosis and solution.

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4 comment(s)

VickyHuber

Hi mate, I had a similar experience with my 2017 Merc S-Class diesel. The control unit actually turned out to be faulty. The warning indicator in the speedometer was illuminated and the driving behavior was a bit strange, just as you describe. The car that jumps and twitches... I know it all too well! The correction was definitely no small job. The problem was actually the control unit, especially the suspension damper adjustment was acting up. In my case, the entire control unit had to be replaced. It took a long time and my car was in the workshop for some time. You should definitely go to a reputable workshop that is familiar with Merc. Let us know how it goes! All the best!

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HeiWo (community.author)

Hi, thanks for your quick reply and the information! The same horror happened to me... Replacing the control unit sounds like a really expensive repair. Do you happen to remember how much you had to fork out at the time? And have you had any other problems since the repair? Thanks again!

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VickyHuber

Hello, yes, replacing the control unit probably cost quite a lot. I think it was around €1000. But since then, the fault in the suspension damper adjustment has fortunately been rectified. It's usually the case that you don't have any more problems afterwards. At least that was the case with my car. Just give it a try and let us know how it goes! All the best!

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HeiWo (community.author)

Hello, thank you very much for the helpful advice! Even though €1,000 is a tidy sum, I'm prepared to invest it to finally be able to drive again without stress. I plan to visit the mechanic next week and go ahead with the replacement. Hopefully I won't have any more problems after that, just like you. I'll keep you up to date! Thanks again!

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MERCEDES

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XKLASSE