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emiliataylor46

Viano Massage Seat Problem Solved

My 2003 Viano with a Gasoline engine has a massage seat error stored. The massage setting just won't engage, and I recall something about an electrical issue being flagged. Has anyone seen this before?

Summary of the thread

A 2003 Viano with a gasoline engine had a massage seat error, with the massage setting failing to engage due to an electrical issue. The problem was identified as a defective plug connection near the seat motor. The solution involved replacing the faulty plug, which resolved the issue and restored the massage function.

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4 comment(s)

RacerTanja

I had a similar issue with my Viano's massage chair. Have you checked the seat motor's connections? It might be a simple fix.

emiliataylor46 (community.author)

Thanks for the reply. Where exactly did you find the problematic connections? I've had a quick look, but I couldn't see anything obvious. Was it near the seat motor itself?

RacerTanja

Yes, the connection issue was indeed near the seat motor. However, without the proper diagnostic tools, it's challenging to pinpoint the exact fault. Given the error code, and if a visual inspection doesn't reveal anything amiss, I'd recommend taking it to a workshop. They can properly diagnose the electrical issue and repair or replace the defective component. It could save you time and potential further damage.

emiliataylor46 (community.author)

Thanks a bunch for the advice. Took it to the workshop, and you were spot on. It was a defective plug connection to the seat motor. New plug, all sorted, and the massage chair is working again. Bill came to 95€ Appreciate the help!

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MERCEDES

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VIANOVITO