VW Golf Seat Massage Function Dead, Repair Tips Needed

Had the same problem with my 2017 VW Passat GTE Hybrid. The massage setting malfunction is typically related to the seat control module or loose cable connections. The electrical issue often stems from worn wiring harness connectors under the luxury car seat. In my case, the seat motor and massage function stopped because moisture had corroded the main plug connection to the control module. This required removing the seat to access the wiring. The fix involved replacing the damaged connector and resealing the connection points. While not a major mechanical problem, the repair needs proper diagnostic equipment to pinpoint the exact fault in the massage chair system. The seat motors working normally but massage failing is a classic sign of connection issues rather than a failed massage unit. Most shops can fix this in 2-3 hours once they have the right parts. Important to address this promptly as leaving electrical issues can lead to more extensive damage to the seat control systems over time.

Thanks for sharing your experience with the seat massage malfunction. This sounds exactly like what happened to my Golf last month. Did you remember roughly how much the repair ended up costing? The seat switch on mine is still acting up occasionally even after the initial fix, wondering if you experienced any lingering issues with the automotive seats electrical system afterward?

I got it properly fixed last week actually. The total repair came to 95€ which covered fixing the faulty cable connection to the massage seat control module. Since the repair, the seat switch and massage functions have worked flawlessly, no lingering electrical issues at all. The key was having the mechanic thoroughly check all connections while the luxury car seat was removed. The initial diagnosis confirmed exactly what I suspected, moisture had damaged the main connector. Getting this fixed properly the first time prevented any recurring problems with the automotive seats electrical system. Really worth getting it done by someone who knows these massage chair systems well. The complete restoration of functionality shows it was just the connection issue rather than anything more serious with the control module itself.

I took my Golf to the shop last Tuesday after reading about your experience. The mechanic found the same issue, corroded wiring harness affecting the massage setting functionality. Labor took about 2.5 hours since they had to remove the car upholstery to access the connection points. Total cost came to 120€ for parts and labor, which included replacing the damaged connector and resealing all the connections. The switch failure turned out to be directly related to the moisture damage you mentioned. Really glad I got it fixed properly. The massage chair features are working perfectly now with no intermittent electrical issues. Having a specialist who knew these systems made all the difference, they caught a couple of other potential problem spots while the seat was out and prevented future issues. Thanks again for pointing me in the right direction with your repair experience. Saved me time and probably money too by knowing exactly what to tell the mechanic to check.