VW Taos Steering Wheel Controls Dead, User Seeks Fix

Having experienced a similar issue with my 2021 VW T-Cross, I can share my experience as someone with moderate car repair knowledge. The malfunction indicator and non-responsive steering wheel controls pointed to an electrical fault in the steering column. The symptoms were identical, complete failure of all steering wheel buttons and a warning light on the dashboard. After vehicle diagnostics at the workshop, they discovered a damaged cable connection within the steering wheel, likely due to repeated turning movements that had worn down the wiring over time. The repair involved accessing the steering column and replacing the affected cable harness. Total cost was 95€ and fixed the issue completely. To help troubleshoot your case more specifically, could you share: Have you noticed any intermittent functionality before complete failure? Did this issue start suddenly or gradually? Are there any other electrical issues present? Does the airbag warning light also illuminate? This information would help determine if your Taos is experiencing the same underlying problem or if there might be different factors at play. Make sure to have this checked by a qualified technician since steering wheel repairs involve safety-critical systems including the airbag.

Last service was done at 115000km and no issues were found back then. Based on my experience since then, the problem appeared without any warning signs or intermittent failures. Everything worked perfectly fine until one morning when the steering controls suddenly stopped responding. No other electrical issues present and the airbag light remains off. The vehicle diagnostics confirmed error code B201800 pointing to a steering wheel module communication fault. The malfunction indicator is the only warning showing on the dashboard. I will try to contact the dealer since the car should still be under warranty. Just wanted to check here first if there might be a simple fix before spending time at the workshop.

Thanks for providing those additional details. Since your car is still under warranty, this issue should definitely be covered by the dealer. When I had my steering control module communication fault in my T-Cross, it showed the exact same error code B201800. However, in my case, it appeared after the warranty period had expired, which is why I ended up paying for the repair myself. The fact that there are no other electrical issues and the airbag light remains off is actually good news. In my experience, this specific error pattern typically indicates an isolated problem with the steering control module rather than a more complex wiring issue throughout the steering column. The sudden failure without warning signs matches my experience exactly. The steering controls were working perfectly one day and completely dead the next. This behavior is characteristic of a module failure rather than gradual wire wear. Since youre still under warranty, I strongly recommend going straight to the dealer rather than attempting any fixes. They can properly diagnose whether its just the control module or if theres an underlying connection issue in the steering wheel assembly. For reference, would you mind sharing if youve had any other electrical issues in the past? This could help determine if theres a pattern developing that should be documented while the car is still under warranty.

Thank you for the detailed information about your experience with the control module failure. I now have a much clearer picture of how similar our issues are. The error code B201800 and sudden failure pattern definitely suggest the same type of steering controls malfunction that you encountered. No previous electrical issues to report at all. The car has been running perfectly until this steering wheel problem appeared. Given that its still under warranty and considering the specific error code, I will schedule an appointment with the dealer tomorrow. Better to have them handle it properly while its covered than risk any DIY attempts that could complicate the warranty claim. I appreciate you confirming that this is likely an isolated control module issue rather than a more extensive electrical fault in the steering column. It helps knowing what to expect when I take it in. Will update the forum once I get the diagnosis from the dealer so others can benefit from the information if they encounter similar steering wheel control failures.