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ottofrank1

VW Touareg Passenger Seat Controls Dead, Fix Guide

My VW Touareg 2011 has stopped working properly with the passenger seat adjustment. The electric seat controls are completely unresponsive, and the car shows an error message. The seat switch on the passenger side does nothing when pressed in any direction. Has anyone encountered similar issues with their seat adjustment system? Looking for advice on common fixes and what the repair process involved. Particularly interested in whether this turned out to be an electrical issue or a mechanical fault with the seat controls. Any info on repair costs would be helpful too.

4 comment(s)

gabrielfrost9

I had a similar issue with my VW Tiguan 2013, and being somewhat experienced with electrical automotive problems, I can share what happened. The passenger seat adjustment system completely failed, with no response from the seat switch controls. After checking the seat wiring connections, my workshop discovered the root cause was a heavily discharged battery causing issues with the seat control module. The repair process involved: Complete diagnostic scan of the seat adjustment system, Testing the seat wiring harness, Replacing the faulty battery, Recalibrating the automotive seat control module, Testing all seat adjustment functions Total repair cost was 290€, including parts and labor. The fix restored full functionality to the passenger seat controls. Before suggesting specific solutions for your Touareg, could you share: Have you noticed any other electrical issues? Does the driver seat adjustment still work? Are there any other warning lights on the dashboard? When did the problem first start? This information would help determine if your issue is similar to what I experienced with my Tiguan.

ottofrank1 (Author)

Latest service was at 14500km and now showing issues with the electric seat controls. Thanks for sharing your experience. After reading your reply, I checked the driver seat adjustment and it works fine, but there are no other warning lights. The passenger seat problem started gradually, first becoming slow to respond, then completely stopping. The seat motor seemed to make a slight humming noise before failing completely. I noticed this issue started right after the weather turned cold, which makes me wonder if temperature could be a factor affecting the electric seat mechanism. Since theres no apparent battery issue in my case, would it be worth checking the fuses first before taking it to a workshop?

gabrielfrost9

Your experience with the gradual failure and humming noise actually matches what happened with my Tiguan before complete failure. While I initially thought it was the battery, the real culprit turned out to be the seat motor itself. The power seats in these VW models use similar motors, and cold weather can indeed affect their performance. In my case, the humming noise was a clear indicator of a failing seat motor, it was drawing power but struggling to move the mechanism. Quick checks you can do: Check fuse box under dashboard for seat control fuses, Listen for clicking sounds from seat switch when pressed, Try moving seat manually to check for mechanical resistance The repair for my electric seat issue ultimately required: Replacing the seat motor assembly (380€), Installing new wiring connectors, Testing the seat switch functionality, Calibrating the new motor Your symptoms strongly suggest a motor issue rather than a fuse problem, though checking fuses is still a good first step. Since only the passenger automotive seat is affected and the driver side works fine, its likely isolated to that specific seat motor or its immediate wiring. I recommend getting it checked soon, as continuing to use a failing seat motor can damage other components in the power seat system.

ottofrank1 (Author)

Thanks for that detailed info about your Tiguan repair. In my case, I just checked all the fuses and theyre all intact, which confirms what you suggested about it likely being a motor issue. The humming noise I mentioned does sound very similar to what you experienced before your seat motor failed completely. The gradual failure of my passenger power seats matches your description perfectly. Since the car just had its service at 14500km and the driver seat works perfectly, I think Ill skip further DIY attempts and take it to the workshop to check the seat motor. The 380€ cost you mentioned for the motor replacement gives me a good baseline for what to expect. The automotive seat on the passenger side is still stuck in a usable position at least, so Im not in an immediate rush, but Ill get it looked at before the cold weather potentially causes more issues with the electric seat mechanism. Do you mind if I check back after the repair to share what they find? It could help others with similar car seat motor problems.

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