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robertfrank1

VW Transporter Heater Fix: Bad Defrost Flap Alert

Looking for help with my 2017 VW Transporter heating issues. The ventilation system is barely working and the temperature regulation is poor. Error codes show problems with air distribution, and I suspect a faulty defrost flap. The heater core seems to work, but heating output remains low even with the blower motor at full speed. Has anyone dealt with similar symptoms? Specifically interested in repair solutions and approximate repair costs. Would be great to hear about your experiences with fixing this issue at the workshop.

Summary of the thread

The 2017 VW Transporter is experiencing heating issues, with poor ventilation and temperature regulation, likely due to a faulty defrost flap. Error codes indicate problems with the air distribution system, and a clicking noise suggests a failing actuator in the climate control unit. Suggested solutions include checking for mechanical issues with the flap system and considering a workshop repair to replace the actuator assembly, as ignoring the problem could lead to complete HVAC failure. Proceeding with the repair is advised to prevent further complications.

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4 comment(s)

philipp_hoffmann1

Speaking as someone with some repair experience, I dealt with a very similar issue on my 2015 VW Caddy. The symptoms you describe match what I experienced, poor climate control performance and issues with the ventilation system. After investigating, my workshop found that several cable connections to the blower motor control unit were damaged, causing inconsistent operation. The windshield fogging was particularly bad before the repair. The entire diagnostic and repair process took about 2 hours, costing 95€ including parts and labor. The HVAC unit was functioning properly after replacing the damaged connections, and the heating performance returned to normal. This kind of issue is fairly common in VW models from that generation. To provide more specific guidance for your case, could you share: Current mileage, Whether the problem developed gradually or suddenly, If you notice any unusual sounds from the ventilation system, Whether the issue occurs in all climate control modes, If any warning lights are displayed on the dash This information would help determine if your problem has the same root cause or requires a different approach.

robertfrank1 (community.author)

Last service was done at 49000km. Recently checked error codes again with my OBD reader, showing issues with the air circulation flap control module. The dashboard panel now displays intermittent error messages about climate control system failure. After trying some basic troubleshooting like checking fuses and cleaning air filters, the heating performance is still poor. I notice the problem gets worse when switching between different ventilation modes. The HVAC unit makes a slight clicking noise during mode changes, which might indicate a mechanical issue with the flap system. The windshield fogging has become particularly problematic during morning drives, even with the defroster on maximum. Temperature regulation remains inconsistent across all zones of the vehicle. My local workshop quoted 450€ for a complete diagnosis and potential actuator replacement. Looking for advice before proceeding with such a costly repair.

philipp_hoffmann1

Based on your description, particularly the clicking noise during mode changes, this indeed sounds like a more complex issue than what I encountered with my Caddy. While my problem was resolved by fixing damaged connections, your symptoms point strongly toward a faulty air distribution flap mechanism within the ventilation system. The clicking sound is a telltale sign of a failing actuator in the climate control unit. When I had my dashboard panel removed for the connection repair, the technician showed me how these flaps should move smoothly between positions. Any resistance or mechanical binding can cause the symptoms you describe, especially the inconsistent heating output and poor air circulation. The 450€ quote seems reasonable considering the labor involved in accessing the heater core area and replacing the actuator assembly. My simpler repair was obviously much less expensive because it didnt require removing major components of the ventilation system. A few quick checks you could do before proceeding: Listen carefully to the clicking sound location to help pinpoint the specific flap, Check if the sound changes intensity with different climate control settings, Monitor if the problem worsens in cold weather Given the error codes and symptoms, particularly the windshield fogging issues, I would recommend proceeding with the repair. Failing actuators typically dont improve and can lead to complete failure of the climate control system.

robertfrank1 (community.author)

Thanks for the detailed responses about clicking sounds and error codes. My concern about the 450€ quote makes more sense now, seeing how it involves deeper access to the ventilation system components. The windshield fogging has actually gotten worse this week, and the temperature regulation is becoming more erratic. The blower motor still runs, but the air circulation is clearly not working as intended. After monitoring the clicking noise more closely, it definitely comes from behind the dashboard on the passenger side, which matches what you mentioned about the flap actuator location. Given the risk of complete HVAC unit failure and the increasing severity of the problems, I will proceed with the workshop repair. Better to address it now than wait for a total system breakdown. Will schedule the repair for next week and update this thread with the results for others who might face similar issues.

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VW

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TRANSPORTER