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leosturm27

Zoe electrical issue

I'm having a weird electrical issue with my 2020 Renault Zoe (electric engine). The mileage is at 61420 km. Basically, the additional battery alarm system seems defective. The error memory has an error stored, and the car alarm isn't working at all. Could it be just the battery discharged due to ageing? Has anyone experienced something similar?

Summary of the thread

A 2020 Renault Zoe owner is experiencing a malfunction with the additional battery alarm system, which is suspected to be defective. The issue might be due to a discharged battery, potentially caused by ageing. Another Zoe owner with similar symptoms suggests having the battery diagnosed at a workshop. The problem was confirmed and resolved by the workshop, indicating the initial suspicion was correct.

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4 comment(s)

FelixB20

I also drive a Zoe. That sounds suspiciously like what happened to mine a while back. Was there any recent event that might have triggered it? Did you do a battery check?

leosturm27 (community.author)

Interesting! No, nothing obvious triggered it that I can think of. Where is the battery check and what exactly did you check? What was the issue with your car alarm?

FelixB20

Okay, I had the same symptoms. After some digging, it turned out to be a discharged battery, likely due to its age. I'd suggest taking it to a workshop to have the battery properly diagnosed. It will be 330€, but they will know what to do.

leosturm27 (community.author)

Thanks a lot for the advice! I'll take it to a workshop as soon as I can. Your experience really helped me to be sure about what's happening. The workshop confirmed it was the additional battery alarm system and fixed it. Great!

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RENAULT

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ZOE