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martha_light61

Zoe poor radio reception

Hi, I'm having a strange issue with my 2021 Renault Zoe (electric engine). The radio reception is terrible. I keep getting an error message on the infotainment system, and sometimes the audio just cuts out completely. The car has 77681 km. Has anyone experienced anything similar? I've checked the basic settings, but no luck.

Summary of the thread

The conversation centers around a 2021 Renault Zoe experiencing poor radio reception, characterized by static noise and weak FM signals. The issue was identified as a defective antenna, confirmed by a workshop diagnosis. Replacing the antenna resolved the problem, restoring perfect radio reception.

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4 comment(s)

susanmaier6

Sounds familiar! I had a similar radio issue with my Zoe. Is it mostly static noise and a weak FM signal? It drove me nuts!

martha_light61 (community.author)

Yeah, exactly! Static noise and a really poor signal. Was it the antenna itself? What was the cause?

susanmaier6

Could be an antenna issue. In my case, the workshop diagnosed it as a defective antenna and replaced it. The error memory showed the same. You should get it checked.

martha_light61 (community.author)

Thanks for the info! I took it to the workshop and they confirmed it was the antenna. Repair cost was 255€. Radio reception is now perfect!

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RENAULT

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ZOE