Lifetime warranty
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Saw Carly on TV? discount now!

The best app for your car

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Carly TV Offer

Highlights

What’s included in the TV offer?

Free Adapter
Access to all vehicles on the market
discount on the list price
Check the status of your car
Get repair tips
Do service work yourself

FAQ

Questions? Take a look at our FAQs.

How do I know which Carly Features will work with my car?

Carly features vary with every car brand/model. To check the supported features specifically for your car, connect the Carly Scanner and open up the lite (free) version of the app.

Can I return the Carly Scanner?

We accept returns within 14 days of the delivery date. If you purchased the Carly Premium Packet, the scanner is not refundable or returnable, as it was included free with your purchase.

How do I upgrade to Carly Features for All-Brands?

Super easy! Log into your account, click on the "My Account" tab, and select the option to upgrade. If you do not see this option displayed in your account, please reach out to our Support Team and we will get you up and running.

What is the difference between the available options?

With all options, you will receive the Carly Universal OBD Scanner, compatible with all car brands. The features unlocked depend on the option you choose. After selecting your option, the corresponding features for your car will be activated immediately upon purchase. If certain features are unavailable for your car, it means they are not supported for your selected car brand at this time.

How do I know if my car is compatible with Carly?

As we work with almost all car brands worldwide, the Carly solution should work in all cars built in 2001 or later. You’ll need the Carly Scanner, and in the case of a BMW older than 2001, you will also need the 20-pin scanner extension cable. The app license works with both Android and iOS systems. Please keep in mind that the supported Carly Features depend on the car brand, model, build year, hardware, and software.

How can I redeem my voucher code?

Once you are in the checkout, on the right side of the page you’ll see the product you have selected, the price, and the "Voucher Code" box. Just type the code in that box and click on "Apply" The price will be automatically reduced.

My Carly Scanner doesn’t work. Do I have a warranty?

Of course! All Carly Scanners come with a lifetime warranty. Contact our Support Team anytime for help with solving your Carly issues. If the Carly Scanner is not working properly, we will send you a free replacement.

Could my car’s warranty expire after using Carly?

The Carly solution is safe to use and should not affect the warranty or damage your car if used as recommended.

I still have questions. How can I talk to the Carly Team?

Don’t worry. Our Team is reachable 24/7. Click here to get in touch with our Team now!