Affiliate Program FAQs

Someone says they bought a Carly adapter/scanner using my link, but I don’t see the sale?

There are several reasons why this could happen. One is that the customer has ad blockers set up that prevent Tapfiliate from tracking the sale. Another could be that the customer clicked someone else’s link afterward or used a coupon code that belongs to another partner Then the sale would register as coming from that account instead of yours, as Tapfiliate attributes the sale to the last touchpoint. Lastly, the link could be incorrect, which is why we recommend always checking any links you post match your link in your Tapfiliate account. You can do this by clicking on the tab labeled “Assets” or “Programs”. 

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