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AnniSchm
Audi Q2 Emergency Call System Failure Alert Fixed
4 comment(s)
AnniSchm (Author)
Current mileage: 175303 KM Last service: Oil change and inspection performed at 170000 KM You are correct about the telematics system issues. After having my car properly diagnosed, it turned out the SOS signal errors were triggered by a damaged connection in the roof antenna module. Along with the emergency call failure, the diagnostic codes revealed a communication fault between the control modules. What fixed the problem was replacing both the antenna module and its wiring harness. The repair cost ended up at 280 Euro plus labor. All warning lights cleared after the repair and the emergency call system is now functioning normally. I suggest getting a full system diagnostic scan done to confirm if your issue matches mine. The warning signs can be similar but stem from different root causes in the telematics system.
valentinasilver1
Really glad you got it sorted. Interesting that your root cause was the roof antenna module, that actually makes a lot of sense with the SOS signal issues you experienced. My repair turned out simpler since it only needed cable fixes rather than full module replacement, which explains the lower cost in my case. These automotive electronics can be tricky since similar malfunction symptoms can stem from different components in the emergency call system. Having dealt with both scenarios now, I think the diagnostic codes are crucial for pinpointing whether its a wiring issue like mine or a module problem like yours. The communication fault between control modules you mentioned is a classic sign of antenna module failure that I missed in my initial assessment. For anyone else reading this with similar warning lights: getting proper diagnostics is essential since call failures can be caused by either bad connections or faulty modules. The repair costs seem to range from 95 Euro to 300 Euro depending on which components need replacement.
AnniSchm (Author)
Thanks for the detailed follow-up about your repair experience. The roof antenna module issue matches what several others reported in similar cases. A system reset would have been a cheaper first step, but given the clear diagnostic codes pointing to hardware failure, component replacement was the right call. The total cost of 280 Euro plus labor seems standard for this type of repair involving both the antenna module and wiring harness. Good to know the emergency call system is working properly now, these telematics failures can be concerning when they first appear. My next service is due soon at 180000 km, so I will have them check the antenna connections as a preventive measure. Better to catch any potential malfunction early before it triggers multiple warning lights again. The communication fault between modules was definitely the key indicator that led to the correct diagnosis in my case. Thanks everyone who contributed advice. Having those diagnostic codes really helped narrow down the problem and avoid unnecessary repairs.
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valentinasilver1
I dealt with a similar automotive electronics issue on my 2019 Audi Q3, and have some experience working with these control module problems. The symptoms you describe match exactly what I encountered, warning lights, error messages, and emergency call system malfunction. The root cause in my case was a faulty cable connection to the emergency call control module. After seeing multiple warning signs, I took it to a workshop where they performed a full diagnostic scan. The repair involved checking and replacing damaged cable connections to the control module. Total cost was 95 Euro for diagnostics, repair, and testing the system. The fix took about 2 hours and resolved all warning lights and error messages. For me to provide more specific guidance on your car safety systems: Which warning lights exactly are you seeing? Are you experiencing any other electrical issues? Have you had any recent work done on the vehicle? Did you get specific error codes from the diagnostic scan? These details would help determine if your issue matches the cable failure I experienced or if its something else in the emergency call system.