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matthiaskoenig10

BMW i3 Hands-Free Calling Silent: Mic System Mystery

Hey there car enthusiasts, need some advice about my 2017 BMW i3 Hybrid (179k km). My hands-free system is acting up, can't make calls anymore and when I try, nobody can hear me. The diagnostic scan shows an error code. My last mechanic visit wasn't great, so I'm hesitant to go back. Has anyone experienced similar issues with their i3's microphone system? What was the fix, and did you have a reliable mechanic who solved it? Thanks in advance for any help!

2 comment(s)

matthiaskoenig10 (Author)

Hey, thanks for sharing your experience! That's super helpful since it sounds exactly like what I'm dealing with. I've got an independent BMW specialist in mind who might be able to handle this. Just curious, do you remember roughly how much you had to pay for the repair since mine's out of warranty? Also, has everything been working smoothly since the fix, or have you noticed any other quirks with the system?

matthiaskoenig10 (Author)

Thanks for all that detailed info! I actually just got back from the mechanic and wanted to update you. You were spot on about everything! I found this really great mechanic who specializes in BMW electronics. The whole experience was way better than my last repair shop. They diagnosed it right away, exactly what you said, a faulty microphone unit. They ordered the part and got it fixed in about three days. The bill came to around 780, pretty close to what you paid. While it wasn't cheap, the hands-free system is working perfectly now. Making calls is crystal clear again, and the voice commands are responding like new. Such a relief to have it working properly! Really appreciate your help in pointing me in the right direction. It saved me a lot of headache trying to figure this out on my own. Will definitely keep this mechanic's contact for future repairs, they really knew their stuff with BMWs!

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