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AlexLang

BMW X3 DAB Radio Issues: Signal Drops & System Errors

Hey everyone! Having trouble with my 2022 BMW X3 infotainment system. The DAB radio keeps cutting out completely, and sometimes there's no reception at all. Getting error messages on the screen, and the whole audio system is acting up. The error log shows some issues too. Has anyone dealt with radio signal problems like this in their X3? What did your mechanic find and how did they fix it? Thanks in advance for any insights.

4 comment(s)

LisbethWeber

Hey there! I've got some experience working on cars, and this sounds really familiar. I had a similar problem with my 2020 BMW X4 last year. The DAB radio was acting exactly the same way, cutting out out of nowhere and showing weird error messages. Turned out it was a faulty antenna module. Took it to my regular workshop and they diagnosed it pretty quickly. The fix wasn't complicated, but they had to replace the entire antenna unit. Cost me around 255 Euro, but it's been working perfectly since then. Before you head to a mechanic though, could you share: Any specific error codes you're getting? Does it happen more when you're driving or when parked? Have you checked if the GPS is working normally? These details would help figure out if you're dealing with the same issue I had. Also, knowing this might save you some diagnostic time at the workshop.

AlexLang (Author)

Hey! I'm having the exact same issues as you describe with my X3. My car's at 164548 KM and just had its service last month. The GPS works fine for me, and the errors mostly pop up while driving, especially on highways. The error code I keep getting is DME-456789, but honestly, it's been super frustrating. I'm thinking it might be the antenna module like you mentioned because the symptoms match perfectly. Would you mind sharing which workshop you went to? I'd rather go somewhere that's dealt with this before. Also, has anyone else tried fixing this without replacing the whole antenna unit? Really don't want to spend that much if there's a simpler solution. Thanks for the detailed response by the way, super helpful!

LisbethWeber

Hey again! Thanks for getting back with those details. Definitely sounds identical to what I faced with my X4, literally had the same error code and everything! I get why you're hoping for a cheaper fix (trust me, I looked for alternatives too), but from my experience, trying to repair just parts of the antenna unit is usually a waste of time and money. I actually tried that route first, had a local electronics guy try to fix it, but the problems came back after a couple of weeks. That's when I bit the bullet and got the whole unit replaced. About the workshop, I'd rather not recommend specific places since experiences can vary a lot. But here's what I'd suggest: look for a certified BMW workshop that has experience with DAB systems. The diagnostic equipment they use makes a huge difference in getting it right the first time. Quick tip though, when they replace the unit, make sure they update the software too. Mine needed a software update after the replacement to work properly. It's usually included in the service, but worth mentioning just in case. And yeah, 255 Euro isn't cheap, but it's been worth every penny for me. Haven't had a single issue since the replacement, and the sound quality is actually better than before. Let me know what you decide to do, I'm curious to hear if you find a better solution!

AlexLang (Author)

Thanks for all that info, really appreciate you taking the time to share your experience in detail. You've pretty much convinced me to go ahead with the full antenna unit replacement. Trying to save money with a partial fix doesn't seem worth it if it's just going to fail again. I'll look up certified BMW workshops nearby and make sure to ask about the software update you mentioned. It's a bit more than I wanted to spend, but better to fix it properly than keep dealing with these annoying radio issues. Plus, if your experience is anything to go by, it sounds like it'll solve the problem completely. Will definitely update you once I get it sorted. Thanks again for all your help, saved me a lot of time troubleshooting!

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