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hansloewe7

C3 Emergency Call System Error

I have a 2014 Citroen C3 with a gasoline engine and 129018 km on the clock. I'm getting an error related to the emergency call system. The error is stored in the memory, I see an error message and a warning light in the speedometer. I did a quick check and suspect a defective cable or plug connection. Has anyone experienced something similar?

Summary of the thread

A 2014 Citroen C3 is experiencing a persistent error related to the emergency call system, indicated by a warning light and error message. The suspected cause is a defective cable or plug connection. A similar issue was resolved by addressing a connection problem with the telematics control module, suggesting that a professional check and repair might be necessary to prevent further complications.

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4 comment(s)

liam_phoenix1

Hello! I had a similar issue with my C3; not sure of the year but it sounds very much alike. It's quite unnerving to see those warning lights pop up. Was it a persistent error, or did it come and go?

hansloewe7 (community.author)

Thanks for the response! It's a persistent error. Doesn't seem to go away on its own. Did yours also stay on constantly?

liam_phoenix1

Yes, mine was persistent as well. Eventually I had to take it to a workshop. They confirmed it was indeed a connection issue with the telematics control module. Best to get it checked out before it causes more problems.

hansloewe7 (community.author)

Thanks for confirming. I will bring it to the shop; they quoted around 95€ to fix it. Seems reasonable compared to component replacement.

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CITROEN

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C3