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charlessilber1

Captiva Door Lock Failure

Has anyone experienced issues with the driver's side door lock on a 2013 Chevrolet Captiva with a gasoline engine? The door can't be locked or unlocked, either manually or with the remote. I suspect a defective cable or plug connection to the door contact signal. My Captiva has 208823 km.

Summary of the thread

The conversation centers around a problem with the driver's side door lock on a 2013 Chevrolet Captiva, which cannot be locked or unlocked manually or with the remote. The suspected causes include a defective cable or plug connection to the door contact signal. After checking the fuses and considering potential wiring issues, it was discovered that a damaged section in the wiring harness was the culprit. Replacing the faulty cable and connector resolved the issue.

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4 comment(s)

antoniafischer37

Electrical problems can be a pain. Something similar happened on my old car, though it wasn't a Captiva. The automatic locks went haywire. Did you check the fuses? Sometimes a blown fuse causes the whole mess.

charlessilber1 (community.author)

I already checked the fuses, and they're fine. Can you elaborate on which specific component or area of the wiring harness you were referring to in your past experience? That would help me narrow it down.

antoniafischer37

On my old car, it was a corroded wire in the door jamb. I wiggled it, and the locks started working again temporarily. It was a real hack job, but it got me by. If the fuses are okay and you’re dealing with a sensor issue, maybe it’s best to take it to a workshop. They have the tools to pinpoint the problem quickly.

charlessilber1 (community.author)

Following your advice, I found a damaged section in the wiring harness leading to the door sensor. Replacing the faulty cable and connector fixed the locking mechanism. The total repair cost was 95€.

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CHEVROLET

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CAPTIVA