konstantin_dunkel3
Clarity Handsfree Microphone Failure
Summary of the thread
The 2019 Honda Clarity hybrid is experiencing a failure with the hands-free microphone, affecting telephony and voice recognition, and storing an error. The issue is suspected to be related to a defective infotainment system, especially given the high mileage of the vehicle. It is recommended to take the car to a workshop for professional diagnosis and repair, as home troubleshooting may not be effective without specialized tools.
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4 comment(s)
konstantin_dunkel3 (community.author)
Yeah, voice recognition is totally gone too, not just calls. And the mileage is pretty high, 141418 km. You think it might really be the whole infotainment system? Anything else I should try before I start tearing things apart?
mika_hunter1
With those symptoms and mileage, yeah, it does sound like the infotainment system itself is defective. It's not a common issue, but it happens. Based on my past experience with similar electronic issues, there's not much you can do at home without specialized tools. Probably best to take it to a workshop. My local shop quoted me 815€ to fix it.
konstantin_dunkel3 (community.author)
Ugh, that’s what I was afraid of. Thanks for the confirmation, though! I'll take it in and see what they say. At least I know what I'm dealing with now. Time for the microphone repair.
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HONDA
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CLARITY
mika_hunter1
That's rough. Has the voice recognition completely stopped working, or is it just the microphone during calls? It sounds like a deeper issue if it's across the board and throwing errors. Reminds me of when my old Civic's audio system started acting up – turned out to be a faulty infotainment unit. What's the mileage on your Clarity?