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nelebecker3

Corsa handsfree microphone failure

Has anyone experienced issues with the hands-free microphone on their 2021 electric Corsa? Mine has stopped working, making calls impossible, and there's an error stored. The car has 156168 km on it. I'm wondering if it's the infotainment system.

4 comment(s)

alinaschneider1

I had something similar with my Corsa. The speech recognition was awful, and the call quality was terrible with constant noise. Sounds like an audio input problem. Does the error message mention the audio system specifically?

nelebecker3 (Author)

Thanks for the reply. The error message doesn't explicitly mention the audio system, but with these symptoms, I suspect the microphone or something related within the infotainment system. Did you get the problem fixed, and if so, how?

alinaschneider1

Sorry, I should have given more details. It was the infotainment system. It needed to be replaced. With your mileage and the stored error, I'd suggest a workshop visit for a proper diagnosis. Seems like the most likely cause.

nelebecker3 (Author)

Thanks for confirming. I appreciate the advice. A workshop visit it is. I will post the outcome. It was a defective infotainment system and cost 815€ to repair.

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