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stefanjohnson93

DS5 Radio Reception Signal Issue

My 2014 Citroen DS5 with a gasoline engine has a radio reception issue at 187952 km. The infotainment system shows an error message, the audio system fails, and an error is stored. I suspect a defective antenna. Anyone seen this?

4 comment(s)

vincent_schubert4

That sounds frustrating! I had something similar happen with my DS5. The radio would just cut out, and sometimes I'd get a 'No Signal' message on the screen. It was like the antenna was unplugged, even though it wasn't. Did you check the antenna base for corrosion or damage? That's where mine was acting up.

stefanjohnson93 (Author)

Thanks for the response. Could you tell me more about the specific symptoms you experienced before identifying the issue, and if you tried to troubleshoot it yourself before getting professional help?

vincent_schubert4

Sure thing! Before I took it in, it was intermittent at first - like when you're driving through a tunnel. Then it got worse and worse. I tried wiggling the antenna, checking the connection inside the car behind the head unit (that was a pain!), but nothing helped. Honestly, I'd say just bite the bullet and get it checked at a workshop. They can properly diagnose the antenna and wiring.

stefanjohnson93 (Author)

I appreciate your advice. I visited a workshop, and they confirmed a defective antenna. The repair, including parts and labor, was 255€. Thanks again for your guidance.

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