100% Free

No Scanner Needed

Carly logo
Prices

luisajung1

Emergency call system malfunction

Has anyone experienced an emergency call system malfunction in their 2016 Mercedes GLS with a gasoline engine?

Summary of the thread

A 2016 Mercedes GLS owner experienced an emergency call system malfunction, indicated by a general error message. The issue was suspected to be a loose connection. After a workshop diagnostic, it was confirmed to be a defective plug connection at the control module. The problem was resolved after repair.

Did this summary help you solve your problem?

4 comment(s)

PeteBraun

Oh man, that sounds like a pain! I had a similar thing happen in my old BMW a few years back, though it wasn't the emergency call system specifically, it was the tire pressure monitoring. Diagnostic codes all over the place, lights flashing, the works! Was the error message you got anything specific, or just a general 'malfunction' type thing? I remember trying a system reset on mine, but it didn't do anything. Did you try that? Just curious!

luisajung1 (community.author)

The error message is indeed a general 'emergency call system malfunction' notification. I have not attempted a system reset yet. Can you elaborate on the diagnostic codes you encountered with your BMW and whether they pointed to a specific cause?

PeteBraun

Okay, so mine were related to the TPMS control module not communicating properly. I can't recall the exact diagnostic codes, but the garage mentioned something about a faulty sensor and a broken wire in the wheel well. Honestly, I'd take yours to a workshop; they can run proper diagnostic and see what's going on. If it's just a loose connection like you suspect, it should be a quick fix.

luisajung1 (community.author)

Thank you for sharing your experience. I followed your advice and had a workshop perform a thorough diagnostic. It was indeed a defective plug connection at the control module, as initially suspected. Repair cost was as estimated. Problem resolved.

rmh_community_comment_box_header

community_crosslink_scanner_headline

community_crosslink_scanner_intro

community_crosslink_scanner_title

community_crosslink_scanner_price

community_crosslink_rmh_headline

community_crosslink_rmh_intro

community_crosslink_rmh_title

community_crosslink_rmh_subtitle

community_crosslink_rmh_brand

MERCEDES

community_crosslink_rmh_model

GLS