Fusion Hybrid Bluetooth Failure

Alright, I'm pulling my hair out here. My 2009 Ford Fusion Hybrid is giving me grief. The hands-free microphone is toast. Telephony is completely dead, and the system's throwing an error code. I'm betting it's the whole infotainment system. Has anyone else battled ambient noise issues or speech recognition flakiness that spiraled into a full-blown Bluetooth issue like this?

4 comment(s)

Sounds familiar. I had similar wireless connection headaches in my old Opel Astra. Voice commands became useless, then the whole Bluetooth module went kaput. Might be a defective unit, but I'm no expert.

Interesting. Was your Astra exhibiting the same error? And if so, did you attempt any troubleshooting, or did you just chuck it to the workshop?

Yup, same error code in the memory. Gave up trying to fix it myself. Ended up at the workshop and that fixed it eventually. Honestly, best to bite the bullet and get it sorted professionally. Trust me. I've been quoted 815€ for the Fusion.

Appreciate the insight! Looks like I'm heading to the workshop soon. Thanks for confirming my fears! I was really hoping to fix it myself.

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