100% Free

No Scanner Needed

Carly logo
Prices

lilianschwarz7

Genesis Fault Memory Lock

Hey, I'm having a weird issue with my 2017 Hyundai Genesis with a gasoline engine. The car threw an error, and when I hooked up a code reader, it says "Fault memory lock active". It's got 100653 km on the clock. The only symptom I've noticed is the error stored in the error memory. Anyone seen this before? I suspect it might be an ECU fault, but I'm not sure where to even start looking!

Summary of the thread

A 2017 Hyundai Genesis displayed a "Fault memory lock active" error, suspected to be an ECU fault. The issue was identified as likely caused by undervoltage, possibly due to the car sitting unused and struggling to start. The suggested solution involved checking the battery and visiting a workshop for ECU diagnostics and error clearing, which was confirmed necessary and resolved the problem.

Did this summary help you solve your problem?

4 comment(s)

peter_ice17

I've encountered something similar on my Genesis. It sounds like your car's computer system, specifically a control unit, has registered an error and locked the fault memory. This often happens due to undervoltage – a temporary drop in the car's electrical system. Have you checked your battery recently? Was the car sitting unused for a while?

lilianschwarz7 (community.author)

Interesting. I haven't checked the battery specifically. But I did notice the car struggled a bit to start after sitting for about 5 days. So, if it's undervoltage, what's the next step? Is it something I can fix myself, or am I looking at ECU diagnostics at a shop?

peter_ice17

Given the "Fault memory lock active" message, and the struggling start after sitting, undervoltage is a strong possibility. Unfortunately, clearing a locked fault memory usually requires specialized tools and knowledge. The fault memory lock is designed to prevent unauthorized access. While replacing the battery might help prevent recurrence, you likely need a workshop to clear the existing error. It will probably set you back around 240€.

lilianschwarz7 (community.author)

Thanks so much for the info! I'll take it to a workshop to get the ECU diagnostics done. Turns out it was a undervoltage issue as you predicted, cost me 240€ to get the computer reset.

rmh_community_comment_box_header

community_crosslink_scanner_headline

community_crosslink_scanner_intro

community_crosslink_scanner_title

community_crosslink_scanner_price

community_crosslink_rmh_headline

community_crosslink_rmh_intro

community_crosslink_rmh_title

community_crosslink_rmh_subtitle

community_crosslink_rmh_brand

HYUNDAI

community_crosslink_rmh_model

GENESIS