heinzeis7

Insignia emergency call malfunction

I have a 2019 Vauxhall Insignia with a gasoline engine and a rather perplexing issue. The emergency call system has started malfunctioning. Symptoms include an error stored in the error memory, a persistent error message displayed in the speedometer, and the corresponding warning light illuminated. I suspect it might be a defective cable or plug connection. Has anyone else encountered this on their Insignia?

A 2019 Vauxhall Insignia owner experienced a malfunction in the emergency call system, indicated by an error message and warning light. The suspected cause was a defective cable or plug connection. After basic checks, the issue was resolved by a local workshop, confirming a defective plug connection as the cause, and the problem was fixed for 95€.

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4 comment(s)

I appreciate you bringing this to the forum's attention. I'm not deeply familiar with the Insignia's telematics, but could you perhaps elaborate on any recent work done on the vehicle's electrical system? It would be useful for understanding the situation better.

Thanks for your reply! No recent work has been carried out on the vehicle's electrical system. I've checked the basics: battery voltage, fuse box, but I'm struggling to pinpoint the connector for the OnStar module. Do you have any ideas on where to find the connection?

I comprehend. Given that there's been no interference, and the basic checks are complete, my professional advice would be to present the vehicle to a certified workshop. They possess the diagnostic equipment to accurately ascertain the cause and ensure the system is correctly reset. It may be an expensive job.

Understood, many thanks for your help! I took it to a local workshop. Turns out it was indeed a defective plug connection. Cost me 95€ to get it sorted, but all is well now.

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VAUXHALL

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INSIGNIA