felixbraun1
Jade handsfree microphone failure
Summary of the thread
A Honda Jade owner is experiencing a complete failure of the hands-free microphone, rendering telephony impossible and logging a fault in the error memory. The issue seems to be linked to the infotainment system, as another owner had a similar problem where the voice control was also affected, and the volume appeared normal on the display but was inaudible. The suggested solution is to have the infotainment system checked and possibly replaced at a workshop, as this resolved the issue for another owner.
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4 comment(s)
felixbraun1 (community.author)
Good shout! Yeah, voice control is gone too. Volume control seems normal on the display, but I can't actually hear anything. Is that what you experienced before you fixed the issue?
charlottesilver26
Exactly the same. No sound through the mic, and volume stuck. I'm afraid it does sound like the infotainment system. I ended up taking mine to a workshop and they replaced it. Cost a pretty penny.
felixbraun1 (community.author)
Ugh, that's what I was afraid of. Thanks for confirming. Looks like I'm off to the shop. They quoted me 815€ for the repair. Appreciate the insight!
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HONDA
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JADE
charlottesilver26
I had something similar in my Jade. Was voice control also affected? Check if you can adjust the volume while in a call. Mine was stuck at zero, even though the display showed otherwise.