moritzhimmel1

Jumper Active Hood Fault

I'm having a perplexing issue with my 2020 Citroen Jumper electric. The on-board computer displays "Active hood fault," and the airbag warning lamp is on. The error memory has an error stored, and the spring actuators seem triggered. Has anyone experienced something similar?

A 2020 Citroen Jumper electric is experiencing an "Active hood fault" message and an illuminated airbag warning light. The issue may be linked to the car's crash detection system, possibly due to a defective acceleration sensor. It is advised to have the vehicle diagnosed and repaired by a professional workshop to avoid further complications, particularly with the airbag system.

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4 comment(s)

I have a Jumper as well. That "Active hood fault" message, plus the airbag light, sounds familiar. It's like your car's crash detection system is having a meltdown. Any other symptoms, like weird electrical glitches? Have you checked the car sensor?

Besides the illuminated warning lights and the error message, I haven't observed any further anomalies. I'm not quite sure how to check the car sensor, though. Could you give me a hint?

So no other weirdness, just the core symptoms. Given that and the triggered actuators, it really does sound like a sensor issue. Don't mess with the airbags yourself. The active hood system is linked to the airbag deployment, and you could end up making things worse. A defective acceleration sensor is no fun. Best bet is to take it to a workshop; they'll be able to diagnose it properly and replace the faulty sensor. It cost me around 315€, as far as I remember.

I will take your advice and contact a workshop as soon as possible. It's reassuring to know that someone else has experienced a similar issue and has found a solution. I will let you know about the repair.

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CITROEN

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JUMPER