Lexus UX Phone Pairing Issue

I'm having a weird issue with my 2023 Lexus UX hybrid. It's got about 42960 km on it. Basically, my phone won't connect to the car anymore, and I keep getting some kind of error stored in the memory according to the infotainment. I've tried deleting the phone from the car and vice versa, restarting everything, but no luck. Anyone else experienced something similar?

4 comment(s)

I have a Lexus UX as well, and I encountered a comparable problem a while back. Is the error message related to Bluetooth connectivity or specifically device pairing?

Hey, thanks for the reply! The error is pretty generic, something like 'function restrictions' or 'device connection error.' I'm leaning towards it being a pairing issue since it happened right after I tried connecting a new phone. Any thoughts?

The symptoms you're describing do correlate with incorrect device pairing. While basic troubleshooting like restarting devices often resolves such issues, it appears a deeper configuration problem might exist. Therefore, it is advisable to seek assistance from a qualified workshop.

Thanks for confirming my suspicions! I appreciate the help. I took it to the shop, and it turned out to be exactly what you said – a messed-up pairing issue. They had to reset something in the system, and it cost me 45€. All good now!

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