Lyriq Infotainment System Refuses Phone Pairing

I had a similar issue with my 2021 Celestiq, these electric vehicles can sometimes have connectivity malfunctions that are quite frustrating. With some experience working on modern car electronics, I can share what worked for me. The symptoms were identical, persistent pairing issues and system error messages. After attempting basic troubleshooting, I took it to a certified workshop where they diagnosed a software conflict in the main infotainment module. The repair involved a complete system reset and firmware update, costing 45€ and taking about an hour. The root cause was incorrect pairing parameters stored in the system memory, which created a conflict with new devices trying to connect. The engine light never came on since this was purely an infotainment issue rather than a drivetrain problem. To provide more specific guidance for your case, could you share: If any recent system updates were installed, Which error messages exactly appear on screen, Whether the issue started suddenly or developed gradually, If any other vehicle functions are affected, Whether the problem persists after battery power cycling This information would help determine if your issue matches what I encountered and if the same solution might work.

My vehicle has 112687 KM and I appreciate sharing your experience with a similar malfunction. The issues started appearing right after the latest software update. The error messages are inconsistent but usually show Connection Error or System Not Available. No other vehicle systems seem affected, the drivetrain and all other functions work normally. I tried the battery power cycling method you suggested but the problem remains. The system appears to partially reset but then reverts to the error state within minutes. The steering and suspension controls through the interface are still working fine, its just the connectivity features that are problematic. Looking forward to hearing if these additional details help confirm whether my issue matches your experience.

Thanks for providing those details, this definitely matches the electrical fault pattern I experienced with my Celestiq. Since your system issues began after the software update, this reinforces my initial diagnosis of a software conflict rather than hardware malfunction. In my case, even after battery cycling, the connectivity problems persisted just like yours. The fact that core vehicle functions like steering and suspension controls still work properly also aligns with my experience, as the malfunction was isolated to the infotainment module. The workshop discovered that the software update had corrupted certain connection parameters, requiring more than just a simple reset. They had to: 1. Clear all stored device data 2. Perform a full system reflash 3. Install a specific patch to prevent connection conflicts Total repair time was about 2 hours and cost 85€. The key was using their diagnostic tool to properly clear the error memory before reinstalling the system software. Since your symptoms match mine exactly, I suggest having the dealer check if theres an updated firmware version specifically addressing these connectivity issues. The quick reversion to error state after resets strongly suggests corrupted software rather than hardware problems.

Perfect timing with those extra details about my Lyriq. The issues definitely started right after that last software update, showing those same Connection Error and System Not Available messages. Really glad to hear your repair shop found a proper fix with the system reflash and patch. My vehicle has been showing identical symptoms, working fine for steering, suspension, and drivetrain but completely unreliable for any phone connectivity. The fact that your solution involved clearing stored device data and installing updated firmware makes total sense given how the problems started. Will schedule an appointment to get this checked out, hoping for a similar 2-hour repair timeline and expecting costs around 85€ based on your experience. At least it seems like a straightforward software fix rather than any major hardware issues. Having the error codes properly read with their diagnostic tools should confirm if its the same problem you encountered. Thanks for walking through your repair process, its helped narrow down exactly what I need to discuss with the service department.