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ellafuchs1

Master Stuck in Transport Mode

My 2021 Renault Master (electric) with 58842 km seems stuck in transport mode. Electrical malfunctions are rampant, and the navigation system is dead. Any ideas?

Summary of the thread

A 2021 Renault Master electric vehicle was stuck in transport mode, causing electrical malfunctions and a non-functional navigation system. The issue was not due to a discharged battery, suggesting a deeper configuration problem possibly involving the immobilizer. The recommended solution was to take the vehicle to a workshop with Renault diagnostic tools for a complete diagnostic check and configuration reset. This resolved the issue, and the vehicle was restored to normal function without any cost.

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4 comment(s)

michaelheld6

Transport mode on a newer Master? That's unusual. Does it happen after the battery was completely discharged? Some models enter this mode to conserve power during shipping or long periods of storage. Have you checked for any error messages on the dashboard or tried a basic system reset?

ellafuchs1 (community.author)

Battery wasn't completely discharged, and there are no error messages besides the obvious ones related to the malfunctioning systems. What kind of system reset are you talking about?

michaelheld6

Okay, if it's not a discharged battery issue, and you're seeing multiple electrical problems alongside the transport mode indication, it's likely a deeper configuration issue. It almost sounds like the immobilizer is somehow involved. Sadly, I think you need to bring your Master to a workshop with Renault diagnostic tools. They can run a complete diagnostic check and recode the vehicle's configuration if necessary.

ellafuchs1 (community.author)

Thanks for the advice. I took it to the shop, and you were right - it was a configuration issue. They reset it, and everything is working fine now. Cost: 0€, as expected.

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RENAULT

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MASTER