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fionalange1

Mercedes C Klasse Radio Reception Problem

My 2015 Mercedes C Klasse hybrid with 66783 km is throwing an error about radio reception, and the audio system is dead. The car radio is not working. I found a fault code related to antenna signal strength. I suspect a defective antenna, maybe the antenna booster. Has anyone dealt with this FM signal issue? I'm expecting a 255€ repair.

Summary of the thread

A 2015 Mercedes C Klasse hybrid experienced a radio reception problem, with the audio system not functioning and a fault code indicating an antenna signal strength issue. The suspected causes included a defective antenna or antenna booster. The solution involved checking and cleaning the connection to the antenna booster, which resolved the issue by addressing corrosion that was affecting the signal.

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4 comment(s)

antoniafuchs1

I had a similar issue with my C Klasse. Check the antenna connections first. Radio interference can be tricky.

fionalange1 (community.author)

When you say antenna connections, are you referring to the connector at the base of the antenna on the roof, or is there another connection point I should be investigating? Any specific areas prone to corrosion or looseness?

antoniafuchs1

Mine was the one near the antenna booster. If that doesn't help, you might need to visit a workshop.

fionalange1 (community.author)

You nailed it. I checked the connection to the antenna booster, cleaned it, and the radio works now. Corrosion seems to have caused the signal issue. I'm off to celebrate with some tunes. Thanks for the advice.

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MERCEDES

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CKLASSE