100% Free

No Scanner Needed

Carly logo
Prices

fabianlange2

Mercedes Viano Gear Selector Issue

My 2021 Mercedes Viano with a gasoline engine is giving me grief. It has almost 300000 km on it. The gear selection display on the dashboard is dead, and I can't shift gears. The automatic transmission feels like it's slipping, shifting rough, and making grinding noises. The error memory is lit up. I'm thinking the gear selector control unit is toast. Has anyone seen this before? I'm estimating about 1000€ for the repair. Any thoughts before I dive in?

Summary of the thread

A 2021 Mercedes Viano with nearly 300,000 km is experiencing a dead gear selection display, inability to shift gears, slipping transmission, rough shifting, and grinding noises. The suspected cause is a faulty gear selector control unit. Suggestions include checking for software glitches and verifying electronic connections, but professional diagnosis is recommended due to the complexity and gradual onset of the issue. The vehicle was taken to a shop, confirming the gear selector as the problem, with repairs underway.

Did this summary help you solve your problem?

4 comment(s)

miadragon55

That sounds familiar. I drive a Vito, and experienced similar symptoms a while ago. Did the shifting behavior commence gradually, or did it manifest abruptly? Have you explored the possibility of a software glitch before presuming a defective control unit? Verify the integrity of the electronic display connections, as a loose wire can mimic a far more grave malfunction.

fabianlange2 (community.author)

Thanks for the quick reply! It was more of a gradual thing. The shifting got progressively worse over a couple of weeks. I did check the obvious stuff, like fuses and connectors, but I didn't think about a software glitch. Is there a way to check that myself, or am I looking at a trip to the workshop? I don't possess advanced diagnostic gear.

miadragon55

Given the gradual onset and your limitations regarding diagnostic equipment, it appears increasingly probable that the control unit is the primary source of the anomaly. Attempting a self-diagnosis without the requisite tools and expertise may inadvertently exacerbate the existing complications. I would strongly advocate seeking professional assessment and intervention at a reputable automotive workshop equipped with Mercedes-Benz diagnostic systems. While it is difficult to assert a definitive diagnosis from afar, the convergence of symptoms you describe strongly suggests a hardware malfunction within the gear selector module.

fabianlange2 (community.author)

Appreciate the insight. Sounds like I need to get it to a shop. I was hoping it was something simple. Thanks again for confirming my suspicions. I dropped it off this morning, and they've confirmed it's the gear selector. Quoted me pretty much exactly what I expected. Parts are on order.

rmh_community_comment_box_header

community_crosslink_scanner_headline

community_crosslink_scanner_intro

community_crosslink_scanner_title

community_crosslink_scanner_price

community_crosslink_rmh_headline

community_crosslink_rmh_intro

community_crosslink_rmh_title

community_crosslink_rmh_subtitle

community_crosslink_rmh_brand

MERCEDES

community_crosslink_rmh_model

VIANOVITO