fabianlange2
Mercedes Viano Gear Selector Issue
Summary of the thread
A 2021 Mercedes Viano with nearly 300,000 km is experiencing a dead gear selection display, inability to shift gears, slipping transmission, rough shifting, and grinding noises. The suspected cause is a faulty gear selector control unit. Suggestions include checking for software glitches and verifying electronic connections, but professional diagnosis is recommended due to the complexity and gradual onset of the issue. The vehicle was taken to a shop, confirming the gear selector as the problem, with repairs underway.
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4 comment(s)
fabianlange2 (community.author)
Thanks for the quick reply! It was more of a gradual thing. The shifting got progressively worse over a couple of weeks. I did check the obvious stuff, like fuses and connectors, but I didn't think about a software glitch. Is there a way to check that myself, or am I looking at a trip to the workshop? I don't possess advanced diagnostic gear.
miadragon55
Given the gradual onset and your limitations regarding diagnostic equipment, it appears increasingly probable that the control unit is the primary source of the anomaly. Attempting a self-diagnosis without the requisite tools and expertise may inadvertently exacerbate the existing complications. I would strongly advocate seeking professional assessment and intervention at a reputable automotive workshop equipped with Mercedes-Benz diagnostic systems. While it is difficult to assert a definitive diagnosis from afar, the convergence of symptoms you describe strongly suggests a hardware malfunction within the gear selector module.
fabianlange2 (community.author)
Appreciate the insight. Sounds like I need to get it to a shop. I was hoping it was something simple. Thanks again for confirming my suspicions. I dropped it off this morning, and they've confirmed it's the gear selector. Quoted me pretty much exactly what I expected. Parts are on order.
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MERCEDES
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VIANOVITO
miadragon55
That sounds familiar. I drive a Vito, and experienced similar symptoms a while ago. Did the shifting behavior commence gradually, or did it manifest abruptly? Have you explored the possibility of a software glitch before presuming a defective control unit? Verify the integrity of the electronic display connections, as a loose wire can mimic a far more grave malfunction.